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ESOL Advice Service Administrator Apprentice

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
Waltham Forest
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
09/06/2019 at 23:55 PM
Vacancy Description

Waltham Forest is a borough that is going places. Diverse and growing in stature every year, the borough has become a great place to work, live and raise a family. As a council we pride ourselves on this, and we’re continually looking at new ways to support local people, improve their life chances and create a new relationship with our community – to achieve this we’re launching Connecting Communities.

Born from the borough’s selection as one of only five Integration Area pilots nationally - and the only one in London - Connecting Communities will establish innovative solutions to local needs. In doing so we will empower residents to take the lead in their communities and be the catalyst for change, and provide them with the support and infrastructure required to achieve their ambitions.

The post holder will work within the newly established Single Point of Contact (SPOC) for ESOL provision in Waltham Forest and will be the first point of contact for learners and referral organisations.

The SPOC is a core component of the Council’s Connecting Communities delivery plan, and the purpose of this role will be to assist in the development and implementation of the service so that it can:

  • Increase awareness of and access to ESOL provision;
  • Streamline learner referrals;
  • Create an evidence base that will enable providers to respond better to the emerging needs of the borough’s learners.

Based at local hubs throughout the borough the service has the following functions, which the post-holder will be expected to contribute to, as deemed appropriate by the ESOL SPOC Manager:

  • Facilitate partnership working between providers and key stakeholders to reduce duplication, improve the progression pathways for ESOL learners, increase knowledge of funding available for ESOL, and similar activities which increase the options and quality of provision for ESOL new and existing ESOL learners.
  • Offer regular registration and advice (initial assessment) sessions to people who would like to improve their English
  • Offers a bespoke service to organisations and businesses which work with groups of people who would like to improve their English Language (ESOL)

Connecting Communities is more than a programme; it represents a new movement that will impact across the community, council and partners and our local teams will be at the heart of it. We’re looking for people who can not only handle that pressure, but embrace it. This role requires proactive, organised and confident individuals who will be working alongside the voluntary and community sector, local residents and services.

Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council