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Contract Manager

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
£38,994 to £41,847
Waltham Forest
Working Pattern:
Part Time
18 hours per week.
DBS Check:
Closing Date:
02/01/2019 at 23:30 PM
Vacancy Description

Contract Manager

Waltham Forest is vibrant and distinctive, a fantastic place to live, work, explore and invest. With a growing cultural scene, more green space than any borough north of the Thames, and great transport connections to the city and beyond it is a dynamic and creative borough. Our ambition is to ensure all of our residents can enjoy a good quality life. We are working at pace to deliver our Redefining Waltham Forest 2020 vision and create a Council that is resident-focused, insight-led, digitally-driven and commercially-minded; a Council that can meet the needs of our existing and future residents. We are looking for the right people to make this a reality and with the Council’s strong track record of providing a variety of career pathways this is an exciting opportunity not to be missed.

We are working towards our Contract Management & Monitoring Team becoming a Centre of Excellence within the Families and Homes Directorate.  The Contract Management & Monitoring Team are responsible for managing the strategic relationships with key external providers to ensure the delivery of safe, high quality, value for money services that provide the best possible outcomes for our residents.

The role

We are looking to recruit an exceptional candidate to the post of Contract Manager. The post is a permanent position for 18 hours per week.  The post will cover contracts within Adults, Children’s, Disability Enablement Service, Early Help and Public Health Directorates.   As Contract Manager, you will be responsible for organising and chairing regular contract management and monitoring meetings, providing robust challenge and support to suppliers to ensure services are delivered and value for money is achieved whilst aligning contracts within your portfolio to our Councils priorities.

You will report directly to the Contract and Supplier Relationship Manager and will work closely with other Contract Managers within the Families & Homes Contract Management Team.

As Contract Manager you will be expected to build excellent working relationships with internal and external colleagues and partners; deliver excellent reputation-enhancing customer service at all times.  The pace of work may be fast and intense but you will enjoy being part of a friendly and supportive team. 

The candidate

You will need to have a proven track record of achievement within a similar field and in a similarly large and complex organisation and experience of leading and managing high risk and high value contracts.  You will also impress with your leadership and management skills, with a strong performance management ethos and ability to manage complex safeguarding situations.  You must be able to manage competing demands on your time with common sense and a practical approach.  You will have excellent written and verbal communication and influencing skills with experience of utilising performance data management.

Based in Walthamstow, you will be part of a dynamic team that plays a key role in working closely with colleagues across the council, external partners and members of the community. You will ensure your contracts deliver customer focused, high quality, value for money services through contract management and monitoring approaches. There is a strong focus to promote independence and resilience, keep vulnerable service users safe and be sensitive and responsive to the needs of the local population within the context of the development of personalised services.

Previous experience of Contract Management within local government would be ideal but not essential.  It is more important that you have demonstrable experience of working across a broad range of highly sensitive contracts, are able to evidence supplier relationship management capabilities and improvements through robust contract monitoring.  

You will have a good understanding of the regulations and requirements of public procurement, a sound understanding of CQC inspection requirements and an understanding of providers of Social Care.    

You will be educated to degree level and/or demonstrate relevant work experience and will possess skills which will be utilised in planning, risk analysis and stakeholder engagement. If you are a committed team member, with drive, enthusiasm and a focus on delivery, we would like to hear from you.

For an informal discussion please contact Joy Thorpe, Contract and Supplier Relationship Manager  or telephone on 020 8496 3516.


Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council