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Digital and ICT Project Manager - PO4

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
£38,994 to £41,847
Waltham Forest
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
25/01/2019 at 23:30 PM
Vacancy Description


Welcome to Waltham Forest, east London’s cultural hotspot and one of the greenest and fastest growing areas in the capital. With fantastic connectivity, huge investment potential and limitless ambition we are fast becoming well known for economic growth and regeneration.

Over the past few years Waltham Forest has changed drastically as a place. Good schools, great parks, excellent culture facilities, mass regeneration and budding community entrepreneurial ship are making us a place that people want to call home. Our ambition is that everybody in Waltham Forest enjoys a quality life.

Waltham Forest is London’s Borough of Culture for 2019 and we are busy creating a Council for the future. It’s an exciting time, and this is your chance to join an ambitious, customer focused Digital and ICT department during a time of change and transformation.

The Role

(Fixed term 12 months)

At Waltham Forest we are 100% committed to providing our residents and local businesses with seamless, intuitive digital customer experiences. As one of the most creative boroughs in London we are focussed on transforming the way our residents connect with the world around them, and with us.

So we need to make sure the Waltham Forest digital experience is the very best it can be. And that means supporting services and people in a culture that puts customers first.

As an experienced Digital Project Manager you will lead, motivate and develop digital project teams to deliver digital services, tools and interactions that will shape the customer experience we offer our residents in digital channels.

Your highly developed project/ programme management skills and can-do approach will drive the delivery of our Digital Strategy, bringing to life how technology and innovation can enable us to rethink and improve the way we deliver to our community. You’ll manage project resource and multiple projects from conception to implementation with a variety of budgets and durations to drive continuous improvement.

If you have energy and passion, and are ready to be a part of a dynamic digital programme team to achieve our vision of delivering amazing digital and ICT services that will help change people’s lives then this job is for you.

The Person

  • Experience of leading large scale digital programmes of change or multiple digital projects at one time, working to time, budget and quality in a large organisation while managing competing demand
  • You have lead a team of professionals in a matrix environment with some with direct line management responsibilities
  • Experience and a strong grasp of working on a variety of digital and business change projects, ideally from a large and complex organisation
  • You will need a recognised programme or project management accreditation: Agile Certified is desirable.
  • Experience in building strong and lasting relationships with stakeholders at all levels, ensuring that the programme vision is delivered smoothly and effectively
  • You will have knowledge and hands on experience of leading agile teams in a fast-paced agile environment.


  • You will be a self-motivated and dynamic individual who is able to challenge and influence others, develop and maintain collaborative working relations across Digital, IT and non-Digital departments.
  • An excellent communicator, able to understand the end user requirements and articulate them clearly to a technical and non-technical audience
  • Self-motivated and dynamic individual who is able to challenge and influence others as well as supporting colleagues and staff to be the best they can be
  • Excellent planning and organisational skills, coupled with a strong focus on the delivery of the objective
  • High level, inter-personal and communication skills are essential, as is the ability to liaise at a senior level internally and externally.


Waltham Forest offers something for everyone! As an employer of choice we offer a great benefits package including:

  • Flexible working including working from home
  • Attractive pension scheme
  • Season tickets and travel card loans
  • Childcare vouchers
  • Discounts on local restaurants and bars




Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council