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Head of Housing Rents (PO10)

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
£56,604 - £59,685 per annum
Waltham Forest
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
27/10/2018 at 00:30 AM
Vacancy Description

The London Borough of Waltham Forest is highly ambitious. It wants to make sure each and every one of its residents enjoys a quality life in London.

Over the past few years, Waltham Forest has changed dramatically as a place. Good schools, great parks, excellent culture facilities, high levels of  regeneration and  community entrepreneurship are making it a place that people want to call home.

Over that period of time, Waltham Forest as a council has also continued to develop, and despite the challenges of austerity, the organisation has seen its highest ever levels of resident satisfaction. As funding reductions continue, Waltham Forest is creating a council for the future.

Housing is high on the Council’s agenda and to reflect this, the housing service recently joined the Families directorate to ensure families are supported to be more resilient and services are joined up. The Council sees a strong link between housing, health and social care and is looking for people who share this vision.

About the role: Head of Housing Rents

This role involves management of the Housing Rents service including all systems, functions and processes. You will be responsible for providing outstanding leadership to direct reports and team members to provide a first class rent management and financial inclusion services to Waltham Forest tenants. The post holder would also work within the strategic service plan objectives, legal obligations and budgetary/expenditure limits as well as work closely with other teams and services across the Council and external agencies to provide high quality innovative services.

To succeed in this role, you will have experience of leading in the effective management and delivery of a comprehensive rent collection and maximisation service, ensuring value for money and that excellent standards of customer care are maintained at all times.


Closing date: 26th October 2018 at 11.30pm


Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council