Head of Portfolio Management Office (PMO) PO10

Employer: London Borough Of Waltham Forest
Salary: £59,325 - £62,556
Location: Waltham Forest
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week.
DBS Check: No
Closing Date: 14/04/2021 at 23:55 PM
Reference: C&D/21/145926

At Waltham Forest, we are ambitious for our people, our communities and our services.

Driven by culture and the innate creativity of our residents, we have developed innovative ways to build our communities and transform our Council. As London’s first Borough of Culture and the MJ Council of the Year, we are creating more opportunities to empower our residents and boost their life chances.

We are a Council bursting with energy and opportunity. Our strong grasp of our finances mean that we can invest – in our residents, our place and our people.

We are in the process of finalising our delivery roadmap for our Public Service strategy which sets out how we plan to take on the immediate challenges faced by residents, businesses and communities through the Covid-19 pandemic.

The scope of this work is extremely broad and ambitious.  As our Head of Portfolio Management Office (PMO), your commitment and expertise will support the ongoing transformation of the Council and help enhance services to all residents and service users. 

About the role:

As our Head of PMO, you will support the effective delivery of change across Waltham Forest Council. You will be making sure that our Strategic Change portfolio is working within an effective change framework to enable the Management Board and key stakeholders to make decisions in an agile and timely fashion. Key responsibilities include:

  • Be responsible for the monitoring and administering of the Council’s overarching portfolio of change
  • Lead the identification, forecasting, procurement, development, deployment and reassignment of resources throughout the portfolio lifecycle
  • Lead a team to follow the project and programme processes and standards to actively manage risks and issues and provide assurance.
  • Lead creation, analysis and assurance of portfolio reports. Oversee tolerances, escalation triggers and investment gateways with programme and project teams.
  • Understand the different project and programme dependencies and effectively manage these relationships
  • Understand and communicate council’s governance pathways, supporting the appropriate use of boards to ensure these are timely and effective. 
  • Develop and implement a measurement framework to monitor continuous improvement.

About you

Can you spot potential problems a mile away? Do you love finding better ways to do things? Are you a true PMO star? If yes, then we may have a role for you! 

We are looking for someone who:

  • Is driven to improve public services, and who have a real passion for delivering change at pace in a dynamic environment. 
  • Has significant practical experience of setting up and managing strategic portfolio offices (PMOs)
  • Ideally has experience of delivering PMO outcomes across both waterfall & agile methodologies with a good understanding of the complexities of project/programme delivery.
  • Enjoys taking ownership of issue resolution. 
  • Has experience of outstanding stakeholder management, providing service to internal stakeholders to achieve successful portfolio outcomes
  • Is able to work and learn quickly in a fast paced, fun and dynamic environment
  • Has experience of PMO governance set up and facilitation
  • Has experience of capability measurement and improvement


Any questions about the role should be directed to Nohaila.alavi@walthamforest.gov.uk

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting.

The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

How to apply

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council



Click here for further information on the Human Resources recruitment privacy notice.

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