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Temporary Accommodation Residents Support Manager PO4

Vacancy Summary
Employer:
London Borough Of Waltham Forest
Salary:
£40,869 - £43,860
Location:
Waltham Forest
Contract:
Permanent
Working Pattern:
Full Time
Hours:
36 hours per week.
DBS Check:
Enhanced
Closing Date:
10/03/2021 at 23:30 PM
Reference:
RS/21/143322
Vacancy Description

2019 winners Municipal Journal Local Authority of the Year; 2019 1st London Borough of Culture; Pilot borough Connecting Communities.

Bursting with culture, innovation, energy and opportunity, Waltham Forest is a place people want to live, raise a family, start a business and work. The pandemic has meant that delivering fantastic local services are more important now than ever, over this past year we have risen to new challenges through the adoption of new ways of working and innovation in service delivery, enabling us to continue to make a difference for our residents. Public service has been at the heart of our response to Covid-19 and our new strategy sets out how we will continue to change our ways of working to become a more modern, efficient and responsive organisation, and we want to build on the success of recent years our local response.

Housing is central to our future plans and our priority is to ensure everyone has a decent roof over their head. Now is an exciting time to join our Housing Services department as we seek to rebuild from the pandemic and take advantage of further opportunities to grow and innovate. We are looking for the right people with the initiative and commitment to make our ambitious plans a reality!

Public Service Strategy

Housing Futures: A Decent Home for All

Temporary Accommodation Residents Support Manager PO4:

This post is based in Housing Options

The successful candidate will manage a small team which provides floating support to the most vulnerable homeless households living in Temporary Accommodation (TA). The service supports single people as well as families with children in TA, also assisting with resettlement when they move into the private sector, and in both cases the aim is to ensure that people maintain their tenancies successfully. The successful candidate will have extensive experience of staff management, preferably working with this client group, and have a track record of successful performance management in this area.

The person will need to be IT literate, numerate, able to analyse reports and have a good understanding of relevant housing legislation and Welfare Benefits. They will also be able to demonstrate excellent written and verbal communication skills when working with colleagues, stakeholders and service users. They also need to demonstrate their experience of successful collaborative working, across services.



Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting.

The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy
How to apply

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

Click here for further information on the Human Resources recruitment privacy notice.

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