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Engagement Support Officer

Vacancy Summary
London Borough Of Waltham Forest
Actual pro rata salary if part-time £19,570 to £21,015 per year depending on experience
Heathcote School & Science College, Normanton Park, Chingford, London,
Working Pattern:
Term Time
36 hours per week. Fixed Term- 1 year.
DBS Check:
Closing Date:
01/09/2020 at 09:00 AM
Vacancy Description

Engagement Support Officer

Scale 4, point 7 – 11 (£19,570 to £21,015 actual salary)

36 hours per week, term time only 45.6 weeks (Fixed Term 1 Year)

Commencing September 2020 

We are looking to recruit a qualified and talented member of staff to our school and OAK provision programme as Engagement Support Officer.  The role will be supporting pupils with significant Social Emotional and Mental Health (SEMH) issues that are specifically referred to the programme to help them reach their potential and focus on learning.  This is an exciting time to join the school as we are launching a brand new provision in partnership with the Local Authority to support pupils, not just within Heathcote, but also the wider borough.  Pupils that join the programme will be supported for 12 weeks with the aim to support them to be reintroduced to mainstream education with improved mental health and wellbeing to enable them to learn to their fullest and achieve their full potential.  The provision will be run from a designated area within the new building we have on site whilst still being connected with all the resources available within the main school.  You will support the aims and objectives of the school and engagement, learning and achievement of targeted pupils by working with them and their parents/carers individually and in groups. As part of the role you will be required to build good relationships with partners, such as parents and agencies and the referring school to ensure that support is in place and the pupil’s attendance improves longer term. 

The successful candidate will have proven experience managing and mentoring pupils with SEMH issues within secondary schools, and an awareness of the range of strategies available to address the differing SEMH issues which exist in the mixed ability classroom, focusing on ensuring barriers to learning can be removed and they can make better progress in school. The role is a fixed term post for one year initially but we hope this will continue further subject to funding. 

Heathcote School is an 11 – 18 school on a rapid journey of improvement. The Headteacher joined the school in 2017 and is working with all stakeholders to ensure we provide the best education and life chances we can to the young people of our community. In September 2018 we had a full Ofsted inspection where we were graded as good in all areas. This is an exciting time to be at a school in an unparalleled setting with unlimited potential in a high challenge, low threat environment. 

Ofsted (September 2018) 

“The Headteacher and other senior leaders are ambitious for their pupils and provide strong strategic leadership.” 

“Pupils behave well in lessons and around the school. They are courteous and respectful.” 

“Teachers speak highly of the many opportunities they are given to develop their practice. Staff who are new to the profession feel valued, supported and enjoy their work.” 

Our Values: 


We encourage our pupils to take pride in their learning and community – to work hard, pursue continual improvement and achieve to the best of their abilities. pupils seek and embrace feedback and show tolerance and mutual respect to each other. 


We challenge our pupils to take responsibility for their learning, to be resilient to failure and to self-regulate their behaviour. All our staff and governors are determined that all pupils confidently strive for success and expect them to be present and punctual. 


We succeed when all pupils reach their academic potential and are thoughtful, caring and honest citizens; leaving Heathcote fully prepared for the next stage of their life – whether that be in education, training or employment. We succeed by letting them do so in a comfortable and safe environment where they take a proactive role and develop socially. 

The school puts well-being and development at the heart of its work and we have very talented staff who are encouraged to grow, develop and work collaboratively, within school and with local schools, and to be the best they can be.  We are working to ensure school improvement in a high challenge, low threat way and enable robust systems and structures to ensure consistency in all areas, encouraging the growth and development of all.  The school has excellent resources and a stunning, spacious site on the edge of Epping Forest including a staff car park and surrounding roads that do not require a parking permit.   We are also a 15 minute walk from Chingford Station which has great links into the City. 

We aim to ensure our staff body reflects the diversity of our community and use blind-recruitment processes in our short-listing. We employ staff with diverse skills and backgrounds and this ensures that our policies and systems are always inclusive of all our stakeholders. We value and respect everyone’s identity and our Equality Information and Objectives Policy confirms our commitment to the 2010 Equalities Act. 

If you are interested, please look at our school website where you will find application forms and further information. 

Completed application forms should be emailed to  Due to these unprecedented times, we will make a decision about how to manage the selection process in liaison with shortlisted parties. 

Closing date for receipt of applications: Wednesday 1st September 2020 at 9am

Interviews to be held on: TBC 

Please note: applications will be considered as they are received and we reserve the right to close this position before the date specified above.  We therefore urge candidates to submit an application as soon as possible.  Please also note due to this being a new provision the JD is currently subject to evaluation and therefore may be subject to changes. 

Heathcote School is committed to safeguarding and protecting the welfare of children.  The successful candidate will be subject to an enhanced DBS Disclosure.




Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.