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Lead Family Support Manager (PO4)

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
£39,774 - £42,684
Waltham Forest
Working Pattern:
Full Time
36 hours.
DBS Check:
Closing Date:
14/11/2019 at 08:00 AM
Vacancy Description


As soon as possible  (Leyton)

As soon as possible (Leytonstone)


2 x FT 36 hour post

Salary: Scale P04        52 weeks per year

Enhanced DBS required

Closing date: 14 November 2019

Shortlisting:  14th and 15th November

Test and Interview:  26th November only


We are seeking to appoint  2 experienced, confident and motivated Lead Case Manager to manage and support a team of Early Help Practitioners within the Leytonstone  AND Leyton Early Help Team, Children and Family Centre Hub.

There are 2 posts available.

You will provide regular supervision, guidance and direction; this will include allocation of cases on a daily basis and within EH timescales, monitoring performance, appraisal targets and quality assuring case work.

You will ensure Early Help Practitioners adhere to the Early Help standards applying a whole family approach and are committed to achieving the best outcomes for children and families.

The service works in partnership with professionals and families to address problems, or potential problems, at the earliest opportunity.  Early intervention may occur at any point in a child or young person’s life and we support   vulnerable families in their homes and work with other agencies to co-ordinate a plan.

The post holder will be responsible for the line management, case management oversight and guidance of EH practitioners and their caseloads ensuring case notes and supervision notes are recorded on Mosaic data system within the early help standards

 The post holder will be responsible for allocating a varied and sometimes complex caseload with clear actions, timescales and outcomes.




Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

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