Senior Housing System Manager (PO6)
An exciting opportunity has arisen for a highly motivated and experienced individual to join the Housing Quality Team based within the Families and Homes Directorate.
As the Senior Housing System Manager, you will be responsible for the effective management of the Housing Management Systems, assisting the business in driving through service improvements, assisting the Head of Service in the delivery of all housing system related projects, and effective management of the team. Ensuring that customer care is at the heart of service delivery.
Our ideal candidate will have excellent negotiation, oral communication and ICT skills with the ability to interpret and explain complex legislation and guidance, to a variety of audiences, and to make clear consistent decisions; work under pressure, to manage, prioritise the delivery of all projects, and adhere to tight deadlines.
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
The Council is committed to meeting its four strategic outcomes contained within the Waltham Forest Council Equality Plan:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels
- Providing fair, appropriate, accessible and excellent services to all
Respecting Diversity is a core Council value
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy
How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council
