You are here:

Casual Visitor Support Assistant

This vacancy has now closed and is listed for reference only.
Vacancy Summary
London Borough Of Waltham Forest
£24,462 - £26,274 (pro rata)
Waltham Forest
Working Pattern:
Evenings/Flexible Hours/Part Time/Weekends
DBS Check:
Closing Date:
17/07/2019 at 23:55 PM
Vacancy Description

Casual Visitor Support Assistants (Casual Hours 0 hours)

Salary: Scale 5 - £22,956 - £24,999 (Casual zero hour contract) 


One Hoe Street, William Morris Gallery and Vestry House Museum 

It’s an exciting time for culture and heritage in Waltham Forest, East London. With the recent first ever London Borough of Culture award going to Waltham Forest this is great opportunity to be a part of all things cultural in the borough. With winning cultural venues attracting global recognition, the borough has a lot to offer its residents and visitors. Identified as a priority area by the Heritage Lottery Fund, culture and heritage are high on the Council’s agenda. To help to continue in delivering a range of exciting projects we are looking for an enthusiastic and dedicated staff member to joining our Visitor Support team. 

With the VSA role spanning numerous duties and tasks we are looking for someone who is able to adapt and deliver a consistent and excellent service across an array of areas. 

The Museum, Gallery and Archives Service are recruiting to its team of committed and talented front-of-house staff member. Through provision of excellent customer care and high quality services, we are building our audiences to reflect the communities of Waltham Forest. Your role will be to engage our visitors to One Hoe Street, Vestry House Museum and the William Morris Gallery, and support the activities and events of the borough’s Cultural Programming team. You will be responsible for the safety and security of visitors and the collections on display, including general housekeeping, and will provide high quality front of house services. You will have excellent customer service and interpersonal skills and experience of working in a busy, fast-paced environment. A flexible ‘can do’ attitude is essential. 

The Museum and Gallery Service operates 7 days a week. We are currently looking to recruit 2 new casual staff members to the team, who will be flexible to work across various days/evenings in the week and at weekends. As this role is zero hours there is no guaranteed hours with the role but we operate two very busy sites that have many activities and events occurring that need staffing.

Training and development opportunities will be available. 

Shortlisting Date: 18th July 2019 tbc

Interview Date: 31st July 2019 tbc


Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

Click here for further information on the Human Resources recruitment privacy notice.