Property Standards Officer
An exciting opportunity has arisen for customer focused; target driven and experienced Property Standards Officer to join our team. You will be contributing to the increasingly important work of the Council’s Housing Solutions Service to maintain property standards in temporary accommodation and ensure that we deliver value for money through effective contract monitoring.
About the Role:
You will ensure that property standards are met across our temporary accommodation portfolio by working collaboratively with accommodation providers. You will also ensure that providers comply with contract specifications, where necessary recommend sanctions such as with-holding payments and or other actions to address serious cases of dangerous conditions.
You will be proactive with property inspections, carrying out tenancy audits, advising residents about effective self-help measures to address mould, condensation and infestation.
You will manage customer expectations with regards to rehousing request by promoting self-help schemes and private renting options where necessary.
You will have an understanding of homelessness legislation, duties owed to homeless applicants and derivative rights to occupy temporary accommodation and situations where duty may be discharged.
You will have experience of identifying, assessing housing needs of individuals or households in temporary accommodation.
Commitment to high standards of customer care, as well as the ability to draft complex letters is essential.
About the Employer:
Waltham Forest is vibrant and distinctive, a fantastic place to live, work, explore and invest. With a growing cultural scene, more green space than any borough north of the Thames and great transport connections to the city and beyond, it is a vibrant and creative borough.
Our aim is that every single Waltham Forest resident enjoys a good quality life. We have a no-nonsense approach to getting things done and are embarking on a new phase in our transformation where five key principles – Our Unique strengths, Return on Investment, People Focussed, New relationships and New ways of working – will underpin everything we do for our residents.
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy
How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council