Trainee Options and Assessment Officer
Waltham Forest Housing Solutions has created these posts in order to provide a new route into a housing career for highly capable individuals who are keen to develop their learning and experience.
The successful candidates will be able to demonstrate their aptitude for learning and acquiring new skills, an interest in the housing sector and a commitment to excellent customer service delivery.
Trainee Options & Assessment Officers will complete accredited training (Charted Institute of Housing Level 3) and a structured internal trainee programme in order to progress in their posts. The first six months will focus on developing experience and understanding of the Options & Assessment Officer role, prior to progressing to basic and then more complex case work.
Successful completion of the trainee programme will mean being able to deliver a comprehensive Housing Advice Options and Homeless Prevention service to residents with housing issues across all tenures and to assess people applying under the relevant homelessness legislation.
Waltham Forest Council is committed to safeguarding children and vulnerable adults and expects all staff and volunteers to share this commitment. The organisation follows safe recruitment practices to protect children and vulnerable adults, and the applicant will need to have a Disclosure and Barring Service check before being offered the position.
Closing date: 25 March 2018 at 11.30pm
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy
How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council