ICT Operations Lead
HOLY FAMILY CATHOLIC SCHOOL & SIXTH FORM
Shernhall Street, Walthamstow, London E17 3EA
ICT OPERATIONS LEAD
(Senior ICT Technician – Management Pathway)
Salary SO1 to SO2 (Points 23-28) £38,256 to £42,060 Outer London - Full time, 52 weeks - 36 hours per week
Governors of Holy Family Catholic School are seeking an experienced and proactive IT professional to join us as an ICT Operations Lead (Senior ICT Technician – Management Pathway).
This is a hands-on role with 2nd/3rd line responsibility, working closely with an external IT support provider. It is an excellent opportunity for a Senior ICT Technician looking to step into management and gain leadership experience in a supportive environment.
Key duties include:
- Supporting and maintaining the school’s ICT systems and networks
- Providing high-level technical support and troubleshooting
- Coordinating with third-party IT support
- Supporting Microsoft 365 and core school systems
- Supervising an ICT technician and supporting their development
- Assisting with ICT projects, upgrades and asset management
We are looking for someone who:
- Has strong technical ICT experience
- Is confident providing 2nd/3rd line support
- Is organised, approachable and ready to take on additional responsibility
- Wants to develop leadership and management skills
School experience is desirable but not essential.
This is a great opportunity for first-time managers to grow your career in ICT operations and leadership while making a real impact in education.
Holy Family Catholic School has an annual budget in excess of £10m and provides education for over 1200 students aged 11 – 19.
It is a successful and happy school and provides an excellent supportive working environment. If you are looking to further develop your career in ICT and take on a management position, then we would like to hear from you.
The closing date for applications is Friday 23 January 2026.
Further information about the school can be found at: www.holyfamily.waltham.sch.uk
Please return completed application forms to Mrs Fray email address t.fray@holyfamily.waltham.sch.uk
Holy Family is committed to safeguarding and protecting the welfare of children. The successful candidate will be subject to an enhanced DBS disclosure.
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy