Licensing Support Officer

JOB DESCRIPTION

Organisation: London Borough of Waltham Forest - Premises Licensing

Grade: Scale 6 - SO1

Salary: - (£32,925- £36,567 pro rata based on 36 hrs)

Retention Bonus/ Market Supplement:

Contract Type: Part-time (16hrs) / Permanent

Working hours per week: Thursday and Friday (some flexibility possible)

Weeks per year: 52

Application Deadline: 24/09/2024

Proposed Interview Date(s): TBC

Reference:1416

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

The Licensing Service is seeking to recruit a part time Licensing Support Officer to support the Council's Licensing Service.

The successful candidate will be enthusiastic, organised, motivated and respond well to working in a pressurised environment, working to deadlines/targets and demonstrate a real commitment to providing excellent customer care and top quality service.

The appointed officer will provide administrative and office support in relation to various areas of public control licensing, including regulated entertainment, the sale of alcohol, gambling and special treatments.

Displaying excellent verbal and written communication skills and flexibility, the successful candidates will play a central role in the delivery of licensing objectives.

We are looking for a motivated and dedicated officer with a demonstrable commitment to providing top quality regulatory services in this often fast paced and demanding area.

>> Click here to download the Role Profile <<

Key Responsibilities:

• To process and monitor Licensing applications for which the service has responsibility for, including undertaking the necessary consultation and issuing licensing/registration renewal notices as necessary. Ensure applications are processed to statutory deadlines and standards and in accordance with the Council's legal obligations.
• To respond to enquiries and statutory objections in connection with licences and registrations, coordinating information and arranging hearings to determine contested applications. Ensuring that work carried out is to a high standard and in accordance with statutory requirements and that the administrative functions provided are timely and of a high standard.
• To liaise and consult with internal and external parties associated with licensing and registration applications, legislation and procedures. Including Metropolitan Police, London Fire, Planning, residents, Ward Councillors, objectors and other Council/external agencies. To ensure statutory/procedural obligations are met.
• To maintain a knowledge of and apply legislation relevant to licensing. To represent the team and department at internal and external meetings. This may include minute taking giving accurate first stage advice and information relating to licensing matters and application process.
• To act as point of contact for the service providing information to all personal and telephone callers in accordance with the required standards of customer care, ensuring that clear and accurate messages are taken and passed promptly to relevant officers, as appropriate.
  

Qualifications and Requirements:

• To be considered for this role you should have Licensing administrative experience or other similar administrative experience.

Terms and conditions:

The below terms and conditions apply to this role:

• Satisfactory employment references and CIFAS identity checks;
• Satisfactory declaration of interest;

This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Darren Reilly, Licensing Manager, darren.reilly@walthamforest.gov.uk, 0208 496 5899

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.