Head of WF Catering

Employer: London Borough Of Waltham Forest
Salary: GBP 65,025.00 - 68,439.00 per year
Location: To be confirmed
Contract: Permanent
Working Pattern: Full Time
DBS Check: No
Closing Date: 26/02/2024 at 00:00
Reference: 1046
JOB DESCRIPTION

Organisation: London Borough of Waltham Forest

Salary: £65,025 - £68,439 (pro rata if part time)
Contract Type: Permanent, full time or part time 0.8FTE. Flexible working approach; combination of onsite in schools, the office and remote working
Working hours per week: 36

Application Deadline: Monday 26th February 9am
Proposed Interview Date(s): Round 1: likely Tues 5th March or Thurs 7th 2024

Reference:1046

We are looking for a commercially astute leader with proven experience of delivering catering service excellence across a large geographical area and staff team whilst supporting wider political priorities.

About Us:

We are seeking the next inspirational Head of Service for our award-winning, Local Authority owned, school catering business in anticipation of the retirement of a successful and long-standing leader.

Waltham Forest is a borough ambitious about providing the best school meals service because we believe the impact of high-quality school meals on a child is far-reaching. WF Catering pride ourselves on staff retention, innovation, and sustainability as you will see reflected in our awards, most recently:
  • LACA Finalists 2023 in 4 categories including Best Catering Business
  • The first School Catering Company in the country to receive the ProVeg UK Gold award for our commitment to sustainability and menus promoting plant-based choices in all our primary schools.
  • The first school meals provider to offer an allergen free menu one day a week, every week in every primary school.
  • 2022 Winner UK Greenest School Menu League
  • As featured on ITV, BBC Breakfast and BBC London
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

For a confidential discussion about the role contact Christine Cornall, current Head of WF Catering on 07730766436 or read on for more information and to download a role profile.

About the role:

We are the principal school meals provider in the London Borough of Waltham Forest with contracts into neighbouring boroughs covering 43 Primary Schools and 6 Secondary Schools

We are looking for a commercially astute leader with proven experience of delivering catering service excellence across a large geographical area and staff team whilst supporting wider political priorities.

>> Click here to download the Role Profile <<

Key Responsibilities:

Reporting to the Head of Operations for Services to Schools, you will lead and manage all elements of WF Catering - financial, operational and regulatory - with support from two deputies, a Commercial Manager and an Operations Manager, and your wider management team. You will develop and maintain a fully cost-recoverable, high quality, value-for-money catering service to schools and other educational settings. One that is fully compliant with relevant legislation, regulations and policies in the school meals sector and contributes to the council's wider strategic priorities for children and climate change. Refer to the role profile for a full breakdown of responsibilities.

Qualifications and Requirements:
  • Experience of delivering excellent quality catering services to schools and educational settings.
  • Experience of selling services through complex tender processes and interview stages to educational settings.
  • Experience of identifying, costing, pricing and launching new services to new markets.
  • Ability to ensure robust risk management and mitigation at programme and project level.
  • Strong negotiating and influencing skills with both public and private sector partners.
  • Successful commercial and people management of a high value, award winning catering service, with a large staff team.
  • Degree or equivalent vocational qualification in relevant subject or area

Our benefits
  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service, with eight public holidays per year.
  • A blend of remote and office/site-based working for management roles.
  • Employee Assistance Programme, providing free wellbeing advice and confidential counselling programmes for a wide range of themes.
  • Discounted Health and Leisure Centre memberships, store discounts through our Staff Benefits scheme plus tax-free bikes for work.
  • Family friendly policies and excellent opportunities for career development within our large Waltham Forest Catering family, which encompasses our key values Fellowship, Opportunity, Respect, Equality and diversity, Service, Trust (FOREST)

Terms and conditions:

The below terms and conditions apply to this role:
  • Satisfactory employment references
  • This role is subject to safer recruitment practices as it involves work with children;
  • Satisfactory DBS check;
  • Suitable driver's license;
  • As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. Please include a supporting statement of no more than one A4 equivalent page that outlines to us how your skills and experience make you a good candidate for this vacancy specifically.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Natalie Kruger - natalie.kruger@Walthamforest.gov.uk or for a confidential discussion about the role contact Christine Cornall, current Head of WF Catering on 07730766436

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

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