Team Manager
JOB DESCRIPTION
Organisation: London Borough of Waltham Forest
Salary: PO8 £56,172 - £59,328 (depending on experience)
Retention Bonus: £2,000 per year (£,1000 paid in June and £1,000 paid in December) once your probationary assessment has been successfully completed
Contract Type: Full-time Permanent
Working hours per week: 36
Application Deadline: Sun 18/02/2024
Proposed Interview Date(s): Week commencing Thurs 22/02/2024
Reference:1024
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
In Adult Social Care we are committed to supporting residents in the best possible way to help them to stay independent. We do this by exploring their goals and aspirations, and we focus on their abilities. In doing so, we are able to draw upon their strengths and their natural support networks. In this way, we believe that we can help individuals to retain their independence for longer, and maintain vital connections with their local communities. Waltham Forest Council is also committed to supporting and investing in the local authority's workforce.
Our ambition is that everyone in Waltham Forest has the opportunity to enjoy a good quality life. We have an outstanding leadership structure in place and dedicated staff in the local authority who keep the borough's vulnerable and at-risk population at the heart of everything we do.
Our front door assessment team in Adult Social Care is called the Community Active Recovery Team (CART). Staff in the team primarily assist residents who are new to Adult Social Care. The team's key objective is to work preventatively with vulnerable adults and to help them to live as independently as possible by providing them with the tools to be self-sufficient within their existing support networks and communities as well as to safeguard them where appropriate. To achieve these goals, we offer reablement support for up to 6 weeks, and during this period we provide proactive case management follow up for residents. We work collaboratively with occupational therapists, physiotherapists, community health colleagues and the local authority's equipment supplier, and through a team effort we help residents live their best lives as independently as possible.
We are seeking a team manager who can provide strong leadership so that the team can stay true to purpose, with the team's vision and remit communicated in a compelling way so that staff are clear about their role in helping residents with eligible needs to stay as independent as possible. We also need a leader who can influence practitioner behaviour in a positive way, to ensure that performance standards are met within a framework in which the resident's voice is clearly heard, and resources are allocated fairly and equitably in line with evidenced-based and ethically defensible practice. The team has an open and transparent culture in which professional curiosity thrives, and the manager needs to support this by encouraging staff to think about solutions to challenges as they arise. Under the leadership of the team manager, there will also be a desire to continually seek ways of improving the service that is offered to residents. If this sounds like you, please send us your application.
>> Click here to download the Role Profile <<
Key Responsibilities:
Qualifications
Requirements:
Terms and conditions:
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Hannah Mettle-Mensah (Head of Service) at Hannah.Mettle-Mensah@walthamforest.gov.uk / Tel: 07553 029026 or Michael Kite (Team Manager) at michael.kite@walthamforest.gov.uk / Tel: 07757 713191
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
Organisation: London Borough of Waltham Forest
Salary: PO8 £56,172 - £59,328 (depending on experience)
Retention Bonus: £2,000 per year (£,1000 paid in June and £1,000 paid in December) once your probationary assessment has been successfully completed
Contract Type: Full-time Permanent
Working hours per week: 36
Application Deadline: Sun 18/02/2024
Proposed Interview Date(s): Week commencing Thurs 22/02/2024
Reference:1024
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
In Adult Social Care we are committed to supporting residents in the best possible way to help them to stay independent. We do this by exploring their goals and aspirations, and we focus on their abilities. In doing so, we are able to draw upon their strengths and their natural support networks. In this way, we believe that we can help individuals to retain their independence for longer, and maintain vital connections with their local communities. Waltham Forest Council is also committed to supporting and investing in the local authority's workforce.
Our ambition is that everyone in Waltham Forest has the opportunity to enjoy a good quality life. We have an outstanding leadership structure in place and dedicated staff in the local authority who keep the borough's vulnerable and at-risk population at the heart of everything we do.
Our front door assessment team in Adult Social Care is called the Community Active Recovery Team (CART). Staff in the team primarily assist residents who are new to Adult Social Care. The team's key objective is to work preventatively with vulnerable adults and to help them to live as independently as possible by providing them with the tools to be self-sufficient within their existing support networks and communities as well as to safeguard them where appropriate. To achieve these goals, we offer reablement support for up to 6 weeks, and during this period we provide proactive case management follow up for residents. We work collaboratively with occupational therapists, physiotherapists, community health colleagues and the local authority's equipment supplier, and through a team effort we help residents live their best lives as independently as possible.
We are seeking a team manager who can provide strong leadership so that the team can stay true to purpose, with the team's vision and remit communicated in a compelling way so that staff are clear about their role in helping residents with eligible needs to stay as independent as possible. We also need a leader who can influence practitioner behaviour in a positive way, to ensure that performance standards are met within a framework in which the resident's voice is clearly heard, and resources are allocated fairly and equitably in line with evidenced-based and ethically defensible practice. The team has an open and transparent culture in which professional curiosity thrives, and the manager needs to support this by encouraging staff to think about solutions to challenges as they arise. Under the leadership of the team manager, there will also be a desire to continually seek ways of improving the service that is offered to residents. If this sounds like you, please send us your application.
>> Click here to download the Role Profile <<
Key Responsibilities:
- Support Heads of Service and other senior colleagues to ensure delivery of a safe service to vulnerable residents, and implement improvements to processes and practice so that the service develops and innovates in a positive way
- Ensure that data (quantitative and qualitative) informs practice and wider service improvements
- Develop the professional practice of team members and others
- Lead on the development and implementation of new initiatives and operational systems
- Act in accordance with all policies and procedures that are linked to the role, and understand the reasons for their application
- Provide leadership and professional management, coaching and support to a team of Practice Managers and social care assessors to ensure that good outcomes are achieved for residents in need of care and support, while also achieving cost effective outcomes for the service area (Adult Social Care Home First)
- Ensure service continuity and effective risk management when overseeing the delivery of case management support to residents (including unpaid carers)
- Drive an organisational culture of mutual support and professional challenge
- Promote equality, diversity and inclusion and actively support and facilitate anti-discriminatory practice
- Be responsible for effective performance management by ensuring that key performance indicators are met
Qualifications
- Relevant professional qualification and registration. We will accept applications from qualified Social Workers, Occupational Therapists and Nurses
Requirements:
- Engagement in Continuing Professional Development (CPD)
- A proven record of successfully providing operational leadership and management of the direct provision of high quality multi-disciplinary services
- Experience of meeting the requirements of the Care Act 2014 and other legislation that is relevant to work with adults and older people
- Knowledge of the statutory framework that governs the safeguarding of vulnerable adults
- A proven track record of developing a service to meet the needs of a diverse community
- Demonstrable knowledge and experience of promoting strength-based practice and of cultivating the skills needed to re-able residents
- Experience of developing effective partnerships with statutory agencies and voluntary organisations
- A demonstrable track record of working in conjunction with residents, councillors, senior managers and partner agencies to achieve service improvement
- Experience of contributing at an operational level to service improvements
- Experience of being accountable for managing the performance of people and management systems
- Experience of supporting and managing organisational change
- Experience of successfully influencing an organisation's practice and outcomes
- Ability to exercise a significant degree of critical and constructive thinking and demonstrate sound professional judgement
- A strong level of data literacy
- Proven ability to manage budgets and available resources to deliver effective support to vulnerable residents (service users and unpaid carers)
- Excellent written and oral communication and interpersonal skills, including a high level of negotiation acumen and the ability to build effective relationships with colleagues and a range of external partners
- A high level of problem solving ability and a capacity to think analytically in order to devise and implement innovative solutions for strategic change
- Proven ability to assess risks and benefits and respond appropriately
- Substantial experience in successful leading, motivating, coaching, mentoring and developing staff
- Ability to deliver presentations or contribute to seminars or training events
- Commitment to the Council's Equal Opportunities Policy and its practical application
- Knowledge of and a commitment to comply with the requirements of the Health and Safety at Work Act 1974
Terms and conditions:
- Registration with relevant regulatory body
- Educated to degree level or equivalent
- Evidence of Continuing Professional Development
- Satisfactory employment references and CIFAS identity checks
- Satisfactory declaration of interests
- Satisfactory Enhanced DBS check
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Hannah Mettle-Mensah (Head of Service) at Hannah.Mettle-Mensah@walthamforest.gov.uk / Tel: 07553 029026 or Michael Kite (Team Manager) at michael.kite@walthamforest.gov.uk / Tel: 07757 713191
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy