Head of Service for Provider Services
Head of Service Provider Services
An exciting opportunity has arisen for an enthusiastic and experienced manager to take up the Head of Service Provider Services role within Adult Social Care which sits within the Families directorate . You will directly manage and lead all our in-house provider services which includes three registered Care Homes for Older People, our Dementia Hub, our Shared Lives service as well as a day opportunities centre for people with Learning disabilities. You join the service at a critical point, as we develop our arrangements for CQC inspection across all our services.
This role has a strong focus on person-centred practice, staff and service development, safeguarding, risk reduction and the operational management of provider services for adults and older people. You will demonstrate positive relationship building and active communication with service users, families and colleagues to successfully meet agreed outcomes for residents. You will directly interface with and work closely with Health and social work teams in the delivery of services. You will oversee diverse staff teams, have direct experience of CQC inspections in residential settings, have a strong focus on workforce development and budget management as well as ensuring that our service users are at the heart of what we do. You will be a strong communicator, able to develop strategy and policy in a rapidly changing environment and manage diverse services through a collaborative leadership approach.
The salary is PO11: £66,978 - £70,572
To find out more about the role please contact Maureen McEleney, Assistant Director Adult Social Care and Quality standards, maureen.mceleney@walthamforest.gov.uk or call on 07968254304.
Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy
How to apply
Application Information
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative.
For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council
Click here for further information on the Human Resources recruitment privacy notice.