Staff Engagement Officer PO4-PO5

Employer: London Borough Of Waltham Forest
Salary: £40,869 to £43,860
Location: Waltham Forest
Contract: Temporary
Working Pattern: Full Time
Hours: 36 hours per week.
DBS Check: No
Closing Date: 19/09/2021 at 23:55
Reference: C&D/21/164443

Staff Engagement Officer 

(fixed term for 18 months)

PO4-PO5 £40,869-£43,860

Waltham Forest is an ambitious Borough. Driven by the culture and the innate creativity of our residents, we have developed innovative ways to build our communities and transform our Council.  We are looking for a skilled and experienced Staff Engagement Officer to join our People’s Programme team to help deliver great public services that are not only highly effective but also easily accessible.

We are a Council bursting with energy and opportunity. Our strong grasp of our finances means that we can invest - in our residents, our place and our people.

We have recently launched our ambitious People Strategy 2021-2025 and are work closely with our staff to help shape the delivery and bring to life our values.

We need to make sure that everything we are doing today supports that vision, and helps our residents and staff succeed in an increasingly uncertain world.

As Staff Engagement Officer we are looking for an individual that has outstanding communication skills and is people focussed. You’ll support the People Programme by effectively communicating it’s key delivery across the organisation in order for staff to feel fully informed and engaged. As part of a team, you’ll enable staff to engage at a level that’s right for them and deliver great customer service and build strong working relationships.

Great interpersonal and communication skills, with a real understanding what great engagement looks like. A confident communicator and a multi-tasker comfortable managing a busy and varied workload. 

Key skills and experience for the successful candidate are: 

  • Effective writing and editorial ability that can translate on paper, screen and face to face communications
  • Ability to work at pace, creating good quality content, plans, and ideas to a high standard
  • Good understanding of communication channels and methods including social media
  • Able to build trust and manage relationships at all levels
  • Assertive, proactive and confident in working with stakeholders
  • Experience of change communication
  • Experience of working directly with senior colleagues
  • Experience/knowledge of campaign management, delivery, and development, working across events, marketing and media
  • Experience in evaluating and reviewing internal communications

We offer candidates the opportunity to enjoy rewarding work with a benefits package which includes 28 - 31 days holiday allowance, flexible working arrangements and access to the Local Government Pension Scheme.

For an informal chat or any further information, please contact:

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

How to apply

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

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This vacancy is now closed