Virtual Outreach Manager

Employer: London Borough Of Waltham Forest
Salary: £43,860- £46,839
Location: Waltham Forest
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week.
DBS Check: Yes
Closing Date: 28/07/2021 at 23:55
Reference: EGG/21/153987

There has never been a more exciting and challenging time to work for Waltham Forest Council and with its diverse community and partners to make an impact on the future of the borough. The Covid 19 pandemic and its impact has made us all review the ways we live and work, embracing technology and becoming more flexible, diverse and sustainable. In response to the pandemic, the Council’s emerging Public Service Corporate Strategy focuses on these immediate priorities:

      • Connecting people with jobs
      • Safe and healthy lives
      • Our 15-minute neighbourhood
      • Confidence in our future

This roles will support our  Employment Business and Skills services and emerging plans for Business and Jobs Recovery

Waltham Forest Employment, Business and Skills directorate is the local authority’s direct provider of opportunities for work, apprenticeships and adult education. We are looking to appoint a dynamic and experienced person with a track record of marketing and communications based upon research, data and insight, reach the right audience with the right messages and are driven to meet Employment, Business and Skills objectives.


  • Produce and maintain marketing and communication strategy
  • Excellent knowledge and skills in technology and software eg Drupal
  • web content management, social media, marketing events and coordinate on design and print.
  • Produce reports, research, data and insight
  • Maintain and update website and social media platforms
  • Liaise and coordinate the design and production of promotional items required.
  • Advertise and promote employment opportunities, courses, training, and apprenticeships 
  • Production of banners, leaflets, flyers and posters
  • Engage and monitor user voice and customer complaints


Closing Date is:                                28 July 2021

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

How to apply

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

Click here for further information on the Human Resources recruitment privacy notice.

This vacancy is now closed