Communications – Apprentice

Employer: London Borough Of Waltham Forest
Salary: £20,365.88
Location: Waltham Forest
Contract: Temporary
Working Pattern: Full Time
Hours: 36 hours per week.
DBS Check: No
Closing Date: 17/05/2021 at 23:55
Reference: C&D/21/149415

London Borough of Waltham Forest

The successful applicant will be as part of a multidisciplinary team to assist with delivering high-quality content across a range of digital platforms, working with text, photos, and video to communicate in a clear and engaging manner.

Collaborate with residents, council staff including senior management and councillors, and external partners to identify opportunities to promote council projects and initiatives.

You will be studying towards a Public Relations and Communication (Level 4) qualification as part of your apprenticeship. You should expect around 20% of your time to be spent on this.

Winner of the 2019 Municipal Journal Local Authority of the Year, and host of the Mayor’s first-ever London Borough of Culture – there’s a real buzz in Waltham Forest and we’re looking for a motivated, talented communications apprentice to join the team.

We’re looking for a candidate determined to build on their skills as they work toward becoming a local government communications expert. You will have excellent digital skills with the ability to plan, shoot and edit video with residents, and be confident across a range of social media platforms including Facebook, Twitter, and Instagram.

You’ll be involved in publishing a regular printed newsletter for residents as well as producing multi-media packages for the press – there’s plenty for you to get stuck into and contribute toward as you learn your trade with us.

Bursting with culture, innovation, energy and opportunity, Waltham Forest is a place people want to live, raise a family, start a business and work. The pandemic has meant that delivering fantastic local services are more important now than ever, and over this past year we have risen to new challenges through the adoption of new ways of working and innovation in service delivery which have enabled us to continue to make a difference for our residents. And that’s where your skills come in! We’re really keen to hear from talented young people who want to pursue a career in communications and public service.

Interested? Apply here.

Read our Public Service Strategy: Standing Together in Waltham Forest strategy for more information about the Council and how we work. 

Your duties will include:

  • Working with a variety of council departments to create proactive media content, to incorporate video, photo, and digital content.
  • Scheduling and producing engaging social media content across a range of platforms, including but not limited to Twitter, Facebook, Instagram, and Nextdoor.
  • Learning to use media monitoring systems to create regular reviews of media coverage and social media output, and some web content management.
  • Helping to produce regular printed resident-focused newsletter the Waltham Forest News as well as regular e-newsletters for residents and partners.
  • Displaying good people skills – the ability to work with and gain the confidence of senior management, elected representatives, members of the community and external partners. You will need good inter-personal skills as well as strong digital knowledge.
  • Assisting in planning, delivering, and evaluating communications campaigns.
  • Documenting all work using required standards, methods, and tools.

We are looking people who enjoy working with residents and colleagues. You must be self-motivated, determined to learn and develop new skills, and driven to succeed.

The Communications team at Waltham Forest is supportive and inclusive. You will get the opportunity to work with colleagues who have a wide range of experience of working in both the public and private sectors, and who will be only too happy to share this knowledge with you. Team lunches, quiz nights, and away days are held frequently to help build the team.

The Media and Digital Manager will mentor and support you throughout the apprenticeship. Other team members will offer their support as well. Although there will obviously be an expectation that a lot of the role will be delivering work, as an apprentice we will allow you time for personal development and learning on the job. You will be given training and support in areas that need development.

Equal Opportunities

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

How to apply

Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council

Click here for further information on the Human Resources recruitment privacy notice.